Privacy Policies | A Caring Alternative

Website Privacy Policy

Effective Date: June 24, 2024

A Caring Alternative, LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, caringalternative.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information about you in various ways, including:

Information You Provide: We may collect personal information that you voluntarily provide when you interact with the Site, such as when you fill out a contact form, subscribe to our newsletter, or make a purchase.
Automatically Collected Information: We may automatically collect certain information about your device and usage patterns when you visit the Site, including your IP address, browser type, referring/exit pages, and operating system.

2. Use of Information

We may use the information we collect in the following ways:

To operate, maintain, and improve our Site and services.
To respond to your inquiries, questions, and requests.
To send you promotional emails, newsletters, and other communications.
To process transactions and deliver products/services.
To comply with legal obligations and resolve disputes.

No mobile information will be shared by A Caring Alternative with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Disclosure of Information

We may disclose your information to third parties under the following circumstances:

With your consent.
To comply with legal obligations.
To protect and defend our rights and property.
To prevent or investigate possible wrongdoing in connection with the Site.

4. Security of Information

We use reasonable measures to safeguard the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights Regarding Your Information

You may have certain rights regarding your personal information, including the right to access and update your information. Please contact us using the information below to exercise these rights.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

A Caring Alternative, LLC
Phone: (828) 437-3000
Email: info@caringalternative.com
Address: 301 E. Meeting St. Morganton, NC 28655

By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message. Message and data rates may apply. Reply STOP to opt out of further messaging.

Privacy Notice for 10DLC Campaigns on Behalf of A Caring Alternative

Effective Date: June 24, 2024

Introduction

A Caring Alternative, LLC (“A Caring Alternative,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice applies to the 10-Digit Long Code (10DLC) campaigns we use to communicate with you via text message (SMS/MMS). By participating in our 10DLC campaigns, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice.

Information We Collect

Personal Information
- Phone Number: When you opt-in to receive text messages from us, we collect your phone number.
- Message Content: The content of the messages you send to or receive from us.
- Usage Data: Information about your interactions with our messages, such as delivery receipts and responses.
Technical Information
- Device Information: Details about the device you use to interact with our messages, including device type, operating system, and mobile network information.
- Log Data: Our servers automatically collect and store certain information in server logs, including IP addresses, the date and time of your interactions, and other usage details.

How We Use Your Information

We use the information we collect to:

Send you messages related to our services, appointments, reminders, health tips, and updates.
Respond to your inquiries and provide customer support.
Improve our messaging services and develop new features.
Ensure compliance with legal and regulatory requirements.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third-party affiliates. We may share your information with:

Service Providers: Third-party vendors who assist us in providing and supporting our messaging services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes of providing services to us.
Legal and Regulatory Authorities: When required to comply with legal obligations or to protect the rights and safety of A Caring Alternative, our users, or the public.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Opt-Out: You may opt out of receiving text messages from us at any time by replying “STOP” to any message.
Access and Correction: You may request access to or correction of your personal information by contacting us as described below.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website and updating the effective date.

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

A Caring Alternative, LLC
Phone: (828) 437-3000
Email: info@caringalternative.com
Address: 301 E. Meeting St. Morganton, NC 28655

By participating in our 10DLC campaigns, you acknowledge that you have read and understood this Privacy Notice and agree to our collection, use, and sharing of your information as described herein.

By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message. Message and data rates may apply. Reply STOP to opt out of further messaging.